First off, I am a frequent world traveler with my older version of this roller bag. It's gone from the Antarctica to the Arctic to Canada to Alaska and finally to Colombia, South Amer. just this year. My roller bag is critical to me because I rarely check bags, for many obvious reasons. The old roller Samsonite bag still works, but I thought that because it's simply "old" that maybe it was time to get the new version. To see "frequent returns" of the new bag feels very unfair: I ordered the new bag and it is definitely an improvement from the old one in a number of areas-primarily in adding more zip compartments (it is also a beautifully designed and very lightweight bag. So, my only gripe is that it's SMALLER by maybe 10-15% compared to my current Samsonite roller bag. Every inch matters to me. But, that said, if you are traveling in Europe and in other areas you may find that the smaller size will get you into the plane wherein the larger bag will be rejected as a carry on. Again, I totally recommend this bag, just recognize that it is smaller than the older model by maybe 10-15% percent. this is admittedly a beautiful, well crafted, and light roll-on luggage for carry on to planes. That said I returned it, because my current, older Samsonite roller bag has a noticeably bigger interior space. I believe that Samsonite is paying attention to so many airlines that are becoming notoriously tight in which bags they accept, and especially, smaller airlines in Europe now make it very difficult to get luggage onboard. But, so far, my current Samsonite roller bag (the same. but older version of this bag), is working for me. I would have kept this bag but for it's decreased size, so I reluctantly returned it. By the way, I never buy hard shell bags because they are much more difficult to get into overhead bins and have less flexibility when stuffing items, also they are heavier :).